Unknown/unauthorize charge from Microsoft.

Monicanorway
Contributor
Contributor

Microsoft have charged me for something I don't know what is. Paypal want ME to send the contract. But I have no contract, since I never approved this charging. And now they have denied my complaint. What do I do? It seems they don't understand that it is Microsoft who has to provide evidence that the charging is correct.

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Monicanorway 


Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


Advice is voluntary.
Kudos / Solution appreciated.
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Monicanorway
Contributor
Contributor

I have.  No answers.

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Monicanorway
Contributor
Contributor

I did not have a subscription set up.

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