Unknown payment

[Emmanic43]

Hi l had a payment taken by pay pal l can't think what it's for. I called the customer service line got just voice activationwas unable to help. Called my bank they can't help. Tried emailing but it doesn't gall under any of the present categories. How can l find out where this money has gone please ?? It's £49!!!

[kernowlass]

@Emmanic43

Is it showing in your Paypal account or just your bank account?

[Emmanic43]

Hi thanks. It shows in my pay pal account as a payment buut not who it is to and on my bank statement as pay pal transaction. It may well be something l have forgotten but l need to find out who the payment is to? Thanks

[kernowlass · Accepted solution]

@Emmanic43

If you click on the transaction in your paypal account then there would be more info plus the sellers email address on that 'details' page.

[ispy]

I have just seen a payment come out of my bank account which says Paypal $17.99 (retail & personal).  It has directly come out of my bank account and does not appear in my paypal list of recent activity.  What could this be related to?  Whenever I use paypal to purchase anything I have my Visa card linked to my account for payments.  Hoping someone has some answers here.  Thanks in advance.

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@kernowlass wrote:

@Emmanic43

If you click on the transaction in your paypal account then there would be more info plus the sellers email address on that 'details' page.

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[ispy]

Just my bank account!