Unauthorized access to account

Barrettda1
Contributor
Contributor

Help- how to report someone hacked into my acct and added a new primary address : Address Updated: <removed> Cant find where to report info to Paypal, can only find how to report unauthorized transactions. Thank yoi

Login to Me Too
1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @Barrettda1,

 

Welcome to the PayPal Community! I'm sorry to hear you're running into some recent unauthorized activity. Normally we recommend updating your password and security questions as well as double checking for any other unrecognized payment or account activity. You can also report this activity through the Resolution Center. Here's a great Help Center article you may find useful: How do I report an unauthorized transaction or account activity?

 

Have a great day!

 

 - Jon k


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.