Unable to file a dispute

kieharris
Contributor
Contributor

I am unable to file a dispute because my purchase will says pending, but it already charged my card. I purchased the item over 2 weeks ago and the seller is unresponsive. I messaged them many times and they were active over a week ago. I need help with filing a dispute so I can get my money back.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@kieharris 

 

If its showing as pending then the seller has not been paid.

If pending or pending / unclaimed then if it does not complete it will time out 30 days post payment.

If it completes then you would be able to file a dispute. 


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