Three theft transactions

rokonja
Contributor
Contributor

Today I noticed that someone took money from my card for three transactions - RESERVATION POS PAYPAL PAYPAL * KENDERS<removed> [Removed. Phone #s not permitted]LU, RESERVATION POS PAYPATION PAYPAL * WELSHTEC EBA[Removed. Phone #s not permitted]LU, RESERVATION POS PAYMENT PAYPAL *<removed> PAYPAL * PAYPAL *. These are transactions that I did not make. Please return my money. Pos Božo <removed>

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kernowlass
Esteemed Advisor
Esteemed Advisor

@rokonja 


if you were hacked......

Click on the transaction in your paypal account and use the 'report a problem' link at the bottom to report it as unauthorised if that is what it was.

An unauthorised transaction means that your Paypal account was hacked and used without your consent.
If Paypal check IP addresses / devices etc and find that it was hacked then yes you should receive your refund.

I hope you changed your password and security questions?
I hope you ran a virus scan on your computer?
I would also be telling my card issuers and bank accounts company that the account was hacked so that they can keep an eye on your account OR remove the financial info involved until things are sorted.


Advice is voluntary.
Kudos / Solution appreciated.
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