Stole account

bekecs6
New Community Member

Hey, somebody stole my account, and ordered with my Paypal account.

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1 REPLY 1

PayPal_Cristina
Moderator
Moderator

Hi bekecs6,

 

Thank you for your post and welcome to our Community Help Forum!

 

I am sorry about your issue. Please, change your password and security questions along with a full scan for viruses on any devices you currently use. If you notice a transaction that you didn’t authorise, let us know right away:

  1. Go to Resolution Centre.
  2. Click Dispute a Transaction.
  3. Select Unauthorised transaction and click Continue.
  4. Follow the steps to report the transaction.

 

If you need further assistance, please contact us by clicking 'Help & Contact' at the bottom of the PayPal homepage. You may reach out to us on Facebook or Twitter.

 

I hope this helps.

 

Cristina

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