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If you bought tat from a China website or Social Media ad then how is that paypals problem? They don't choose your seller for you.
They just give you 'some' buyer protection and the rest is up to you to risk assess your own transactions.
Non receipt disputes are not 'investigated' paypal do not have the resources to do that I would not think, they are mostly automated, seller provides tracking number = seller normally wins.
So then its you that has to do some legwork yourself to try and recover the money you sent to a scam site so.......
To submit an appeal on the dispute that was closed, PayPal asks that you obtain a detailed report from the shipper/courier (on their letterhead or some other form of official stationary) that includes the address the seller gave them for the shipment. Or one that includes a statement mentioning your address and saying the item was delivered to a different address.
Check tracking in below link to see where it went.
When you have that, contact PayPal via phone (log on to your account and click Contact at the bottom of the page, however that may not be an option at the moment due to covid), or via Facebook (send a Private Message to PayPal) or via Twitter (send a Direct Message to @AskPayPal) and say you want to appeal the denial of the dispute based on the shipper saying the item was delivered to a different address. Once it's submitted (you will be provided with directions on how to do that), the dispute will be reviewed further and a determination will be made.
You also have the option to contact your card issuer if you funded your paypal payment that way and see if they will do a chargeback for you.
My company 😂.
This is a user to user COMMUNITY forum and I am a user on here the same as you are.
Paypal just give you ranks according to how much you help. As i have helped a lot on here over the years especially lately as its hard to contact customer services then i got the highest rank.
There are 'members' 'contributors' and 'advisors', you are a contributor so do you work for paypal as well???
I have nothing to do with paypal (thank goodness) hence the last sentence of my post that says help 'voluntarily' given.
I am here for the 'users' of paypal because if i don't post there are loads that would not get any help.
So i replied to your post giving the BEST option that I knew in recovering your funds, others have used that information successfully.
But don't worry, I will add you to my list of someone to never respond to or give advice to in the future, if that is what you prefer.
Sorry I gave up my time to 'try' and help you.