Scammer

RezTrippie
Contributor
Contributor
So I ordered shoes off a site and I did research on this site and everyone was saying this is a legit site. So I ordered my shoes I got a confirmation and all so I’m like on this is a legit site. So I checked again today and I noticed there was 2 different sites one with .net and one with .org I noticed I ordered off the site with .net and looked this site up and everyone saying it’s a scam so immediately contacted the seller via what’s app and he said to contact him through email I sent him emails trying to get a refund and I got no response so I texted him a couple times on what’s app and blocked me so I looked up if I can get my money back through pay pal and it said I have 30 days to cancel transactions you can email me if you need any more proof that this situation happened
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kernowlass
Esteemed Advisor
Esteemed Advisor

@RezTrippie 

 


How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item OR service
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website (or you receive a totally different product).

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. Paypal will review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2. Click on the transaction and use the resolve a problem option at the bottom of that details page.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

Do not close the dispute until you have a refund or your item.
If a seller states that they can't refund until you have closed the dispute don't believe them.
Escalate the dispute to a claim within 20 days (before it times out), if you need Paypal to get involved.

If you lose because the seller provides a fake tracking number then post back here for more advice.
If the item arrives and its not what you ordered / not as described then make sure you change the dispute quickly from non receipt. If the dispute times out before you can change it then contact customer services to open a second dispute for the new reason.

Activate the below link in case you have to return the item at Paypals request (or the correct one for your country as this is the U.S link).

https://www.paypal.com/us/webapps/mpp/returns

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will issue a chargeback.





Advice is voluntary.
Kudos / Solution appreciated.
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