Scammed

[Jennyw2019]

I’ve been scammed out of my money. I brought what I thought were genuine tickets for a concert that I am already going to tomorrow night. I brought them through the official event page on facebook. The person was adamant they were genuine tickets. I paid £60 through PayPal. She then said something was wrong with the payment and that she needed me to pay another half the money to a second email address. When she said that I knew I’d been scammed. I asked for screenshots for the actual ticket she never sent them. About 10 mins she did something to our fb messenger conversation so it’s now marked as abusive or spam. Our conversation on the event page has gone and so has she. I have the screenshots of the payment I made as well as the conversation. Please help

[kernowlass]

@Jennyw2019 

The only information that is important and which you didn't say is HOW you paid, did you send via friends/family OR goods/services?

[Jennyw2019]

Hi She told me to do it friends and family so she didn’t have to pay the fee that comes with products/services.

[kernowlass]

@Jennyw2019 

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a “gift” payment, there is also no Buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his paypal fees and negates your buyer protection at the same time. You would also not be able to open a dispute apart from one citing an unauthorised transaction (but that option is for hacked accounts so would be closed as you had authorised the transaction).

If you funded your paypal payment via a credit card then contact your card issuer and see if they will assist you but unfortunately as it was a 'gift' payment they may decline as well.