Scam

[Celosmith924]

I purchased a fish finder on this website called tatomake placed an order a month ago and yesterday received some coved mask the product came from China filed a dispute and it was denied saying the transaction was legit and closed the case I have tried to call and left several messages in the message center and haven’t gotten a response! What can I do to get my money back?

[KimCD]

I did the same thing and got two face masks! Purchased the fish finder too! Tatomake is a fraud and PayPal should not support them.

[kernowlass]

@KimCD 

@Celosmith924 

Chinese Web Sites or on Facebook easy to spot (once you know the below signs) so buyer beware.

1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.

How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. Paypal will review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2. Click on the transaction and use the resolve a problem option at the bottom of that details page.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

https://www.paypal.com/webapps/mpp/first-dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.

Make sure you have activated the return shipping on us option in your paypal account if you are asked to return it to get help with those costs.

[ben441]

GOT ME TOO.  BOUGHT AN ALUMINUM FISHING CART.  GOT TWO DISPOSABLE FACE MASK.  TO SHIP THEM BACK TO CHINA WAS MORE THAN I PAID FOR THE CART.  SCAM.  PAYPAL SHOULD LOOK INTO THIS BEFORE THEY GET SOMEONE ELSE.