before buying items i asked how many items were included? seller said x3. this seller pestered me everyday to tell paypal to release the funds to her, even before i had the items, which rang a few alarm bells for me.
When parcel arrived I only had x2 items. When I asked her about it, she stated "when i used it i ruined it so i didn't think you would want it". She didn't inform me.. and I paid for x3 items... no offer to correct payment or apology. she just thought it was okay to send x2 items? and said "if you really want the 3rd damaged item ill send it" obviously this wasn't what I wanted.
Any who, I requested to return items and have the refund as seller is quite difficult to deal with... (messaging me non stop to release money and calling my number etc) after a long winded conversation on what we would like the end solution to be... i requested the refund from paypal (with the intention of returning the items of course) and she has escalated the claim.
She is pestering me still to send back the items as soon as possible.
Do I send back the items before I hear the outcome/instructions from paypal or return anyway and wait for money to come back to me?
@help @returns @refunds
