Reporting an issue with a transaction

Sbrad4
New Community Member

When I went to the resolution centre to open a dispute, I only had the option to report my payment as an unauthorised payment. I clicked that thinking that it would still help with my case and now I can't dispute that payment at all because my case had been closed and denied.  

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Sbrad4 

 

If you 'only' had the unauthorised option then can you confirm how you paid ie did you use friends/family OR goods/services? 


Advice is voluntary.
Kudos / Solution appreciated.
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