Rejected Claim, Employee maybe glanced at my case?

[Ashtontr]

Well my account got hacked and someone used my info to buy Subway sandwiches in Canada, since causing an overdraft fee from my bank (I budget everything) and putting my bank account in the negatives. My case was rejected, even though the purchase was in Canadian Dollars. I figured this would be an obvious shut and close case, but it's now closed and rejected, with the response that it doesn't look unauthorized. Any other avenues to pursue? I've talked to my bank waiting to hear from them. Thank you

[kernowlass]

@Ashtontr 

Appeal?

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.