Refund

[mohsen_mk]

Hello

I bought an item from Ebay and i paid with CreditCard which goes through Paypal. When the item arrived i didn't realized that it is fake!! by the time i opened a case in Ebay the deadline was passed and i couldn't ask for a refund from Ebay. But Ebay Customer service told me since Paypal deadline is 180 days i could report a problem here. Now paypal keeps telling me to go to Resolution Centre and select a Transaction to report a problem but since I paid in Ebay there is no transaction and i didn't even have a Paypal account at the time.

Please someone help me get my money back from this thieves!!

Thanks

[kernowlass]

@mohsen_mk

If you bought something online with a debit or credit card and did NOT log into your paypal account then of course it won't show on your paypal account as you bought as a 'guest buyer'.
However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.

If that is not the case then contact customer services AND your card issuer to query the transactions.

If you need to open a dispute for a 'guest buyer' transaction then you can.......
1. Phone Paypal customer services and see if they will open one for you OR
2. Contact your card issuer for a chargeback.