Refund

[Kez33]

Yankee candle Bunnycake refund

[kernowlass]

@Kez33

Was there a question in any of that?

[Kez33]

I bought a Yankee candle bunnycake when it arrived it was smashed didn't even say fragile on the box so I got in touch with the seller and eBay asked for a refund for the Yankee candle. I sent photos and myself and the seller agreed to a refund she accepted and said keep it or chuck the candle away. I closed the case on eBay thinking it was ok for me to do so as ive never had to ask for a refund now ive been told that i might not get it at all. The seller said that she didn't receive the money straight away but I looked into it and can see that she has she isn't replying to any of my message's now and I'm at a loss for what to do or where I stand. Can anyone help me please? Thanks Kerry

[kernowlass · Accepted solution]

@Kez33

You never close a dispute until a refund is issued when the dispute will close automatically.

You can open a paypal dispute BUT to get a refund you may to send the item back trackable to prove delivery to the seller first if paypal find in your favour.

So open a dispute > put in all the info > then WAIT for paypal to review it and tell you what to do.

[mukhtarali]

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@kernowlass wrote:

@Kez33

You never close a dispute until a refund is issued when the dispute will close automatically.

You can open a paypal dispute BUT to get a refund you may to send the item back trackable to prove delivery to the seller first if paypal find in your favour.

So open a dispute > put in all the info > then WAIT for paypal to review it and tell you what to do.

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@kernowlass wrote:

@Kez33

You never close a dispute until a refund is issued when the dispute will close automatically.

You can open a paypal dispute BUT to get a refund you may to send the item back trackable to prove delivery to the seller first if paypal find in your favour.

So open a dispute > put in all the info > then WAIT for paypal to review it and tell you what to do.

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@kernowlass wrote:

@Kez33

You never close a dispute until a refund is issued when the dispute will close automatically.

You can open a paypal dispute BUT to get a refund you may to send the item back trackable to prove delivery to the seller first if paypal find in your favour.

So open a dispute > put in all the info > then WAIT for paypal to review it and tell you what to do.This click bank is not selling any thing they just want some cash which they say they will invest and promisse you  a lot of money . so i know this is their plan to collect money and then tell u that  they are investing for u. obviously the first payment i authorized but that too is under their gurantee of 60 days refund,I  am within my righs to claim all the refunds . 

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