Refund

Coolmax3
New Community Member

I I made the mistake of buying something from overseas it showed up it is a piece of crap you could never wear this thing it doesn’t even have the seams finished it’s just a rock cut it ends with one seam around the Neck .. the company sells these pieces of garbage because they know the return shipping is going to be way too much and people are not going to do it ..I paid $40 US and it cost me $25 to ship it it never showed up I am cancelling my PayPal account and I am not using it anymore

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Coolmax3

 

Your best bet was to have read up on paypal buyer protection before you started buying so you knew what is and what is not offered so you could risk assess your transactions.
In the event of a dispute you nearly always have to return the item back to the seller so you bear in mind possible return trackable costs before you buy from that seller / item / country.

Paypal state this >>
PayPal is not obliged to reimburse you for any costs that you incur to comply with any of PayPal’s requests for cooperation for the purpose of resolving the problem (including, without limitation, costs that you incur to return a SNAD item to the Payment Recipient or another party as PayPal requests), although sometimes it may reimburse these costs.

Although they will compensate you for some of the cost if you have activated this at some point before you made that transaction .....

 

https://www.paypal.com/ca/webapps/mpp/returnshipping

You also have the option to do a chargeback via your card issuer instead of a Paypal dispute if you funded your Paypal payment via a credit card.





Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.