I got a fake shoe from eBay and was trying to get a refund. I used PayPal to file a claim and they asked me to send back the shoes. I send it back last Monday with DPD and had added a tracking number to the website. But today morning I got an email stating that I didn't have enough proof to prove I send back the shoes. And I found out that I have a typo on my tracking number. Can anyone help? Apparently the customer service isn't working right now.
Sorry to read about your issue. Its ok but as you can supply the correct details to PayPal and appeal the decision. To help is the the guide step by step how to do so Claim Appeal
I hope this information was of use to you.
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