I have had to use the resolution centre after being sold a cheap version of an item I paid for online. First, the seller tried to get me to close the dispute for a partial refund as they admitted it would not be worth returning the item. Now Paypal is asking me to return it to a known scam address:
<removed>China
whereas the item actual came from:
<removed>(UK)
Shoudl I just contact P aypal direct? Thanks for any help with this!
Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.
1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth. 2. No contact telephone number............if you click on contact the most you will get is webmail or an email address. 3. No company address information. 4. Great looking items at bargain prices that turn out to be tat.
Advice is voluntary. Kudos / Solution appreciated.
