Paypal canceled refund- closed-can't open dispute-contacted seller
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I requested a refund and the seller agreed to refund after closing shop. Everything was fine and I waited. I just received an email that my refund was canceled. The case is closed and it won't let me open a dispute. I don't know what to do or who to contact The Paypal assistant doesn't help at all.
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Disputes
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Appeal....
Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...
1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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