PayPal case

[mr2sumitt]

Hi, I opened a case against a seller who hasn't sent my item. I was told I had to wait until today to make it into a dispute but still can't see where to do it yet?

[kernowlass]

@mr2sumitt 

Do you mean escalate to a claim?

https://www.paypal.com/uk/smarthelp/article/how-do-i-escalate-a-dispute-to-a-claim-faq822

[mr2sumitt]

It doesn't have escalate to PayPal at the bottom it just has- mark this problem as resolved and recieved the item but not as described. Also states I need to wait until the 11th of June until I can escalate