PayPal Transaction Dispute - NEED Correct Email Address To Upload More Info on Open Claim?

TradeNab
New Community Member

Recently had a buyer open a claim on a purchased item & after speaking with a PP Rep I was given a email address to upload pics & actual proof to back up what I told the Rep but it came back as the email was undeliverable Unknown Address Error.. The rep gave me the specific case # pertaining to the claim & this address to send everything to.. I apologize but this would not let me post it all together with no spaces as the rep told me it was....

complaints

-

<removed>

.

com

Can someone please tell me the correct address or what I've done wrong here because I made sure to repeat that email address back to that rep & was told yes that it was correct... ???? 

 

PLEASE HELP ASAP!!!!! ANYONE.... 

Login to Me Too
1 REPLY 1

PotpotHo
PayPal Employee
PayPal Employee
Hi @TradeNab It should be complaint not complaints. Sorry for the confusion. Thank you.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.