I purchased water filters on eBay and my PayPal account was charged $35.10 and my eBay account has my CC on file and somehow even though I selected PayPal the merchant charged an additional $35.10 on my CC same date, same merchant. I have requested a credit from Pay Pal and they denied, I supplied bank statement showing duplicate charge and they denied. Never giving any competent reasoning why other than the last response was "We received a reply from the Merchant and your request is Denied" Really, WTF kind of answer is that. It's like the DA asking Charles Manson if he had anything to do with the Helter Skelter Murders and he replies "No". I guess that solves that question!
If anyone has any suggestions on how to get a resolution when the facts speak for themselves, I would greatly appreciate any help. This has been going on for weeks and quite honestly I'm over this. I've made a last attempt appeal, If I can't get a fair resolution then maybe the Attorney General can offer some assistance. This is truly Fraud, and the saddest part is that PayPal shows no concern for its customer.
