Pay Pal Help Community

[Blindsided]

I ordered a large double to queen size fluffy blanket with two shams from funnydressing off of face book by the Iris company.  BIG MISTAKE. This is a scam site. I received the so called blanket today. No shames and the blanket was the size of a crib if it were to hang on the bed  the way it did in the picture. I have pictures which  I would have loved to send with the message to Pay Pal but it  seems that they do not believe one should be able to prove ones point through pictures. So I will post them here. The bed that I placed the so called blanket on is a double bed. You decide.  The first pic is what I was sent. Second-what they advertise and the third -the other side of the bed. Its the size of a crib to say the best about it. This needs to stop. Money is to hard to come by to be scammed by anyone like these people. This is their write up at the bottom. OUR GUARANTEE

📦 Insured Worldwide Shipping: Each order includes real-time tracking details and insurance coverage in the unlikely event that a package gets lost or stolen in transit.

💰 Money Back Guarantee: If your items arrive damaged or becomes defective within 30 days of normal usage, we will gladly issue out a replacement or refund.

✉️ 24/7 Customer Support: We have a team of live reps ready to help and answer any questions you have within a 24 hour time frame, 7 days a week.

🔒 Safe & Secure Checkouts: We use state-of-the-art SSL Secure encryption to keep your personal and financial information 100% protected. Check their site out for yourself.  https://www.funnydressing.com/.

This is what I got. No shams. One side of the bed.  ThisAs advertised on Face BookThe other side of the bed. Nothing hanging. This is a double bed.

[kernowlass]

@Blindsided 

Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.

1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.

How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item OR service
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. Paypal will review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2. Click on the transaction and use the resolve a problem option at the bottom of that details page.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.

Also make sure you have activated the below link in case you have to return it.
https://www.paypal.com/ca/for-you/shop/refunded-returns

[mrheatwave]

i just got our order in today too, exact same problem, blanket is half the size of the bed and no pillow covers

[meganrvining]

I also had the same problem, and Paypal wont do ANYTHING. Said I could get a refund after I returned the items. Do they realize its over three hundred dollars to ship it back to China. They refuse to give me a refund on the items and have sent photos of receipts and tracking number and pictures of the blankets. THEY REFUSE! Just keep closing my case. And of course you cant get into contact with anyone over there. 

[Blindsided]

Thank you to all who have commented. I personally feel for all you people who have been scammed because I was one of you. I contacted these people with my problem. Don't leave out any details on the transaction no matter how minute they may seem. Everything counts.  Good luck. econsumer.gov: econsumer - Report international scams online!

[lorrie4d]

I have the same problem. It's cheap material too. I purchased the king size and it is the same size as a throw. No pillow included...just 😡