Ordered from CONNAKR.com and l never received item.

[knopfers1]

Paypal denied my claim saying the seller provided shipment tracking from the merchant confirming that the merchandise was delivered. Well I have 5 security cameras facing out to the front of my house plus one Zmodo doorbell that shows NO PACKAGE BEING DROPPED OFF. Seller is lying and I can't contact them even on their website. Tried typing it in and FRAUD ALERTS are all warning of this seller. All I want is the item. Funny thing is this happened on Amazon. Ordered the same item from a different seller (authorized dealer) and they said after 30 days that the item was lost or damaged in shipping. Amazon refunded me the full price. This is why I tried this store .Can't sign in to my account...asked to reset password ...NO REPLY ... Feel lost and out $58.46 to a possible scam. Anyone is game when you trust too much in the system. How can it be fixed?

[kernowlass]

@knopfers1 

APPEAL

To submit an appeal on the dispute that was closed, PayPal asks that you obtain a detailed report from the shipper/courier (on their letterhead or some other form of official stationary) that includes the address the seller gave them for the shipment. Or one that includes a statement mentioning your address and saying the item was delivered to a different address.
Check tracking in below link to see where it went.
https://www.17track.net/en

When you have that, contact PayPal via phone (log on to your account and click Contact at the bottom of the page, however that may not be an option at the moment due to covid), or via Facebook (send a Private Message to PayPal) or via Twitter (send a Direct Message to @AskPayPal) and say you want to appeal the denial of the dispute based on the shipper saying the item was delivered to a different address. Once it's submitted (you will be provided with directions on how to do that), the dispute will be reviewed further and a determination will be made.

You also have the option to contact your card issuer if you funded your paypal payment that way and see if they will do a chargeback for you.