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Norton Lifelock Recurring Charges/Renewal HELP

stiens57
New Community Member

Norton Lifelock Recurring Charges/Renewal HELP

I have never had an account with Norton Lifelock.  I have free credit monitoring thru my bank.  Yesterday a "recurring/renewal charge for $133.00 hit my account.  If this is an actual recurring/renewal charge, I would find it in my transaction history.  I disputed the charge because I do not nor have I ever had an account with this company and Paypal, said it was a valid charge but will provide no proof that I have an account with this company.  Has anyone else had this happen?

1 REPLY 1
kernowlass
Esteemed Advisor

Re: Norton Lifelock Recurring Charges/Renewal HELP

@stiens57 

 

Check if you had a subscription set up...
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.


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Kudos / Solution appreciated.