Over the last four days I have had numerous amounts of monies taken from my account who turn Paypal have taken it from my bank account which has left me with bank charges which is not my fault,Paypal know of this and I have had no contact with them since this morning,I have now lost total faith in Paypal and my account is now £165 in the red.
As Paypal at this moment is understaffed (due to COVID-19 majority of Paypal's employees work from home or don't work at all), have you tried going directly to your bank (if you can as I'm unsure about the situation within the United Kingdom) and trying to dispute it that way? I've previously seen personally when selling a few products that people can directly dispute through the bank.
Click on the transaction in your paypal account and use the 'report a problem' link at the bottom to report it as unauthorised if that is what it was.
An unauthorised transaction means that your Paypal account was hacked and used without your consent. If Paypal check IP addresses / devices etc and find that it was hacked then yes you should receive your refund.
I hope you changed your password and security questions? I hope you ran a virus scan on your computer? I would also be telling my card issuers and bank accounts company that the account was hacked so that they can keep an eye on your account OR remove the financial info involved until things are sorted.
Advice is voluntary. Kudos / Solution appreciated.
