Money deducted, No Order?
Keithdbn
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Posted on
Oct-02-2020
12:26 AM
Please help, Someone! I ordered some Fishing goodies from a company in the USA. I paid via Paypal including the shipping charges. The money $74.99, has come off my PayPal/Credit card, though the order never reached the supplier, so they have no idea of the order? PLEASE CAN SOMEONE ASSIST OR SUGGEST? I have tried many ways to contact Paypal but without a Transaction ID I cant lodge a complaint in the Resolution centre??? Please help, I either need the money to be refunded or the order placed with the supplier?? HELP!!
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Disputes
1 REPLY 1
kernowlass
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Oct-02-2020
05:53 AM
If you need to open a dispute for a 'guest buyer' transaction then you can.......
1. Phone Paypal customer services and see if they will open one for you (difficult at the moment due to covid)
OR
2. Contact your card issuer for a chargeback.
Advice is voluntary.
Kudos / Solution appreciated.
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