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How long does it take for Paypal to respond to a message sent through the online chat virtual agent? I reported a fraud on 3/1/20 at 8.34 and selected 'yes' to transfer the query to an agent. I've still not had a reply.
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No idea, never used it, why not try..............
Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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