Merchandise not recieved

[Ponyman]

6 weeks and no merchandise. Seller cites a USPS tracking number but the post office never recieved it. Package picked up by Pitney Bowes then disappoeared. Pay Pal wont close case and give me a refubd

[kernowlass · Accepted solution]

@Ponyman 

Chinese Web Sites or on Facebook easy to spot (once you know the below signs) so buyer beware.

1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.

Wait for paypal to decide the claim and then if you didn't get a refund come back for more advice.