Lost case in sellers favour with faulty ignition module ?
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I had a dispute over a faulty igintion unit which has just been closed Case ID: PP-D-53064950 in the sellers favour , reason being that the unit is not covered by PayPal , can anyone explain why this product is not covered please under paypal , this is worrying for me as I buy a lot of components using paypal and now i have lost £120
In fact I am dam sure I have had successful claims in the past for ignition units ?? There just electronic devices and are not listed in the item not covered
thanks
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Hey @Boblester40,
Hmm... Based on what you've said, I would suggest contacting us by phone, Facebook, or Twitter so that we can appeal the decision on your case. Our Purchase Protection doesn't include vehicles, however that shouldn't apply for a separate unit for a vehicle. Hopefully the issue is resolved soon!
- Ashley M
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