Item was shipped back to seller and was never refunded
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bought some inks from a "TOP RATED SELLER". Ebay tracking shows that the item was delivered however when I tracked the package on FEDEX website it shows that the package was delivered but then the seller requested the item be returned to him. The seller never contacted me to let me know the item was returned to him nor did he issue me any refund. Its past the 30 days money back guarantee and the seller isnt responding to any of my messages. the fedex tracking number is 9632001960883946677300432294607669. I paid for the item with my credit card directly on ebay without using Paypal. However, the transaction was processed by Paypal. Any suggestions would be appreciated. Thanks.
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Disputes
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If you need to open a dispute for a 'guest buyer' transaction then you can.......
1. Phone Paypal customer services and see if they will open one for you OR
2. Contact your card issuer for a chargeback.
Advice is voluntary.
Kudos / Solution appreciated.
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It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Cant find partial refund. Seller sent me one and I cant find it on the site or resolution center. in Payments Archives
- Seller refuses to refund after dispute closed. in Disputes and Limitations Archives
- PayPal dropped a Dispute wouldn't wait, Cant let them get away with this. in Disputes and Limitations Archives
- Is it true that a seller cannot refund money while a dispute is open? in Disputes and Limitations Archives
- Regarding claims, does PP verify seller's shipping details in Disputes and Limitations Archives