Hey all, I recently purchased a t shirt worth 45 pounds. Seller is in the UK and I am in Ireland. Seller has stated it’s been deliver to post on Saturday and sent payment on Friday. Said will be sent by Royal Mail next business day. It’s been a week and seller says it’s been delivered. I’ve asked him for the receipt and he will not give when he says he will. I had opened a case and dispute against him but I needed receipt which I couldn’t provide and had to close it. Wanted to open a new one against him and doesn’t give me the option to pick the item was not received. Can anyone help please? Hope this makes sense
Didn’t open a dispute over receipt it’s not receiving the item when seller says it’s been delivered and I asked for tracking and receipt but seller didn’t provide it. Sorry I’m not sure how to go about it as I’ve never had to open a a case for this. I opened one but could not provide tracking cause customer did not give it to me so couldn’t proceed with the case. Can I open a new one relating to an item not received cause doesn’t give me the option.
Sorry I meant the seller. I don’t know that is what PayPal asked for it when I put it up as a dispute? That is why I am asking. As I said when I disputed the seller got back and for some reason I had to provide the tracking which I don’t understand why I had to.
