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Inability to contact live operator at PayPal

oth2
New Community Member

Inability to contact live operator at PayPal

Made an auto payment 1st March 2021, & noticed as it flashed through, my old, supposedly deleted, address came up. Couldn't stop it as Auto processed it immediately. Tried to contact both supplier & Pay Pal every day for a week - no response, just "All our agents are currently offline. Please try again during business hours." So I lodged a dispute, outlining the problem - obviously they don't read messages, as no response was forthcoming until the "dispute closed" email as I hadn't escalated! Still can't contact them, and apparently the old address retention is a PayPal problem, so it was never my fault from the start - HELP!!