I want to make a dispute but I paid using a guest checkout
angel13582
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Nov-01-2019
05:03 PM
I bought an item from Depop and it’s been over 3 weeks now and I haven’t received it and the user I bought the item from got banned. I paid using a guest checkout but I still have the transaction ID and receipt. What do I have to do to open a dispute because every time I try it tells me to login with my account which wasn’t the one I paid with.
Labels:
- Labels:
-
Disputes
1 REPLY 1
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Nov-01-2019
05:07 PM
If you need to open a dispute for a 'guest buyer' transaction then you can.......
1. Phone Paypal customer services and see if they will open one for you OR
2. Contact your card issuer for a chargeback.
Advice is voluntary.
Kudos / Solution appreciated.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- How are we supposed to file a dispute if my husband used Guest to purchase in Disputes and Limitations Archives
- Any department for tracking verification? in My Money Archives
- I may have been a victim of a PayPal Guest Checkout scam. What can I do? in Disputes and Limitations Archives
- How to show my guest purchase under my new account? Do I wait longer for my refund to come through? in Payments Archives
- Help! 60+ Orders Sent To Wrong Address by Seller - PayPal Denying Claim Due to Limitations in Disputes and Limitations Archives