I sent the product for a refund, but the seller refused to accept it.

JaeeokYoo
Contributor
Contributor

I bought an AirPod Pro at a Chinese shopping mall, and it turned out to be fake.

Paypal replied that it would be refunded if it was returned. I tried to send it by plane, but it was impossible to send a product with batteries by plane.

So even though it took a long time, I sent it by ship. The product sent by ship arrived on December 21.

1. I explained all this to PayPal, but by December 12th, PayPal had finished my problem(dispute).

    I have to open it again, but there is no way.

2. On December 21, a fake AirPod Pro arrived at a Chinese shopping mall, but the seller refused to accept it.

    It's a shopping mall that doesn't answer mail and doesn't have a phone number. What should I do?

 

If this problem is not solved, I will be very disappointed with PayPal.

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