I put the tracking numbers in twice, yet they say they weren't received

lavender011
Contributor
Contributor

Dear Community,

 

Last month I ordered what I thought was a 100% cotton face mask and it arrived 100% polyester. It was made in China and it is not breathable. I returned the item and put the tracking number in two times to Paypal but messaged was received "denied because I failed to but the tracking number in."

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