I made purchased as a guest,now the seller is missing. How do I open a case?

digiqwest
New Community Member
I purchased a mixer as a PayPal guest using a credit card and now the seller has ghosted me online and everyone else. How do I open a case or get my money refunded?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@digiqwest 

 

You don't have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you.
So If you need help for a guest buyer transaction then you can;

1. Phone Paypal customer services and see if they will help you.
OR
2. Contact your card issuer for a chargeback.



Advice is voluntary.
Kudos / Solution appreciated.
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