I made purchased as a guest,now the seller is missing. How do I open a case?
digiqwest
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Sep-17-2021
04:37 PM
I purchased a mixer as a PayPal guest using a credit card and now the seller has ghosted me online and everyone else. How do I open a case or get my money refunded?
1 REPLY 1
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sep-19-2021
02:44 AM
You don't have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you.
So If you need help for a guest buyer transaction then you can;
1. Phone Paypal customer services and see if they will help you.
OR
2. Contact your card issuer for a chargeback.
Advice is voluntary.
Kudos / Solution appreciated.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- i cant make a purchase online using paypal in My Money Archives
- Hi, I can’t link my paypal account every time I want to purchase something online. Help in My Money Archives
- Payment missing in My Money Archives
- PayPal Account Access Limited in Disputes and Limitations Archives
- PayPal gift card in Products and Services Archives