I made a mistake when calculating amount of refund request during a dispute,can it be corrected?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I do not know how I made the calculation error.
I ordered a item with additional accessories to get refund request amount I subtracting the good items from the cost of the main item that was defective and made a significant mistake.
This is for clarity not the actual amounts but for example the item that was defective was 500.00 for example and I put amount of refund request as 250.00.
Can this be changed after the dispute or claim has been started?
If it can’t be edited I’m already at a significant loss and am better off closing the case because the refund amount is completely wrong and will actually cause more loss.
- Labels:
-
Disputes
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I wanted to clarify a bit more.
I bought an item for let’s say 500.00 and bought 5 accessories for it that added up to 50.00.
The item that was 500.00 was defective and what I requested a refund amount for but I entered a wrong amount and put 250.00 for example.
This is my first dispute and I can not find any way to correct it.
If I cancel the dispute I’m assuming it can not be reopened.
Thanks

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- My brother sent money but sent it as a buyer for goods how can I correct this in Payments Archives
- Is the email address correct in PayPal Basics Archives
- How is my minimum monthly payment calculated? in PayPal Credit Archives
- Business address has overwritten some home address boxes, how can it be corrected? in My Account Archives
- denied the "privilege" of using my deposit to correct my $-7.85 oversight) ?? in My Money Archives