I accidentally purchased tools from a scam website. How do I cancel?

sheikhbond
Contributor
Contributor

My transaction is still showing pending. I found really good deals on this scam website called dwodus. They made it look so legit and have all tools 80% off. I got caught up in the excitement and only realized after checking out that something wasn't right. I show the transaction went to something called Nicki's Cafe when it should have been DeWalt Tools. 
I do not how to contact customer support. I get an error when I try to use the resolution center to report a problem:

 
Unable to complete your request

We’re sorry, you can’t file a case on this type of transaction. Please refer to our User Agreement for more details.

 

What should I do? Please help. 

Thank you!

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10 REPLIES 10

B1gbrad
Contributor
Contributor

I have used paypal for years  - never have had anything like this happen -  Actually I have had no issues with them for anything and I pay for everything on line with PP - Always a stand up smart company IMO- So I am hoping they handle this quickly and get our money back  ttys

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