I Need Help. Filed a disputed it was solved but wasn't.

MilesMorales21
Contributor
Contributor

Back in August I bought a floor lamp offline on the 9th. I waited until the the 21 to file a dispute because I haven't received a valid tracking number. I believed it was a bogus tracking number they originally provided. September 1st I asked for a refund. September 9th the seller provided me with a working tracking number and my dispute was closed when the package arrived I was some toothbrushes. Mind you I order a floor lamp. I then reach out to the seller no answer, I then tried to reach out to paypal they said I cant make claim and "The case was closed as this transaction is ineligible for PayPal Purchase Protection." Now I'm out my money and a items I didn't order nor would spend that much for paypal wont help idk what to do.

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1 REPLY 1

YoliC1
New Community Member

I have the same issue, but I ordered camping chairs and received foot stools!

I make a new dispute but I receive the same answer.

Transaction is ineligible for Purchase protection!

No other options to fight this!

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