How to file a dispite for non-member

[PPmP2019]

I used my credit card to pay for the order on paypal. Then, I received the item which is not as described. Now I found no link and no information for that. I have the PayPal's receipt with the order#. What am I going to do?

[kernowlass]

@PPmP2019 

If you need to open a dispute for a 'guest buyer' transaction then you can.......

1. Phone Paypal customer services and see if they will open one for you OR
2. Contact your card issuer for a chargeback.