How do i refund if i choosed a non-account purchase option?

ethannss11
Contributor
Contributor

I purchased a product without a paypal account but the product never came & i'm wondering if i can still refund it? i still have the receipt for the 2 40$usd purchase please i need your help ! paypal can't help me it kept saying "paypal support are not available at the moment"

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@ethannss11 


You don't have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you.
So If you need help for a guest buyer transaction then you can;

1. Phone Paypal customer services and see if they will help you.
OR
2. Contact your card issuer for a chargeback.


Advice is voluntary.
Kudos / Solution appreciated.
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