@Will2001
If tracking shows as delivered then that is as far as paypal normally go.
If you did not get it then take it up with the postal courier / seller or contact your card issuer if you used a card via paypal for a chargeback.
If you want to try an appeal then good luck...........
Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
