Help with a full refund from China Please

hollyberryandvi
New Community Member

I really am reaching out for some help please.  I purchased an item online and it came to me from China and it is simply horrible and smells of rubber and not the paper mache handmade item I thought I purchased (mask).  So I tried to send it back today and my post office will not ship it ( a tiny box) because the Chinese address plus the english address are not up to their standards.  Help. All day I have been on the message feature at Paypal and I get absolutely NO HELP.

 How can I get a REAL PERSON to talk to?  Does anyone know how to solve this problem?

 

I am totally disgusted and frustrated with Paypal right about now.  Can someone out there offer any help at all?

thank you

 

 

 

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1 REPLY 1

SorayaI
Contributor
Contributor
Don’t stop trying! Who knows what chemicals you are smelling! They do not manufacture to US standards! Stay on PayPal to help you!
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