Hacked account, money sent with friends and family and now PayPal refuse to refund.

courtneyleia
New Community Member
My account was hacked. The person who hacked it had logged into my account and sent themselves the money with friends and family option. So no buyer protection! PayPal refuse to do anything but I was hacked and didn’t do this transaction. Help!
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@courtneyleia 

 

Best read the section in paypals user agreement on unauthorised transactions as if they think the hack was due to something that was your responsibilty then you may not be covered. 


Advice is voluntary.
Kudos / Solution appreciated.
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