HELP ME PLEASE

[NANTIA]

SITE www.pohobiostore.com

PAYMENT FOR ORDER 8/2/20 USD 96,99  NR 92931753ER5635027  SELLER Ulrich <removed>
PAYMENT FOR ORDER 10/2/20 USD 50,01. NR  9YP49926AX0361443 SELLER Claudia <removed>
THEY DONT ANSWER TO MY MAIL,DONT SENT ME TRAKING NR AND THE SITE HAS BEEN CLOSED.
WHAT CAN I DO ?
CAN YOU HELP ME PLEASE ?
CAN I HAVE MY MONEY BACK ?
THANK YOU.

[sharpiemarker]

@NANTIA 

Locate payment transaction in your PayPal account activity, click it, then click "Report a problem" to file an Item Not Received (INR) dispute.