Fraud
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Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.
Paypal would not be able to check every individual seller / merchant / company in over 200 countries worldwide that adds paypal to their website to accept payments.
So they give you 'some' buyer protection but the onus is on you to risk assess your transactions.
They do stop bad companies from using Paypal when enough claims start rolling in.
However as they are in China (mostly) then its easy for them to just start over with a new name, so stopping them does not really do anything.
The best thing is to not buy from them in the first place, to recognise them -
1. No return address on the returns policy. The site will look as if its in your country (where they despatch goods from) but they will ask for returns to go back to China (returns depot) at a shipping cost often more than the item is worth.
2. No contact telephone number. if you click on contact the most you will get is webmail or an email address.
3. Rarely company address information.
4. Great pictures of items at bargain prices that turn out to be tat.
5. Fake reviews.
6. Google and you can often see previous company names as they change them once enough claims roll in and Paypal stop them using their services and start over.
7. Send fake tracking numbers to win item non receipt of item claims.
Advice is voluntary.
Kudos / Solution appreciated.
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OR don't buy tat from China and then blame paypal for your poor purchase choices?
Advice is voluntary.
Kudos / Solution appreciated.
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Guess you don't like a different viewpoint so you have to accuse me of being an employee, how original !
You have already received your money back which is good, if you had not then I would have given you the next bit of information on how to do so when tracking proved fake and you lost a dispute for non receipt. That was not necessary as your c.c. covered you.
Paypal gives you 'some' buyer protection but equally gives the seller 'some' seller protection, they are the middlemen so one party is always going to feel aggrieved at any decision against them aren't they.
However just because you lost a dispute for non receipt for fake tracking that would not have been the end of the road and if you had posted on here (and had not already been refunded) then we could have shown you how to successfully appeal.....you don't need to be smart, just post on here and we would have helped you......however we did not need to as you had already been refunded.
All I could do is post advice to stop you being scammed by these sites in the future and explain why paypal can't risk assess your transactions for you, that is up to you !!
Advice is voluntary.
Kudos / Solution appreciated.
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They wouldn't have denied your appeal if you had come here and asked what to do first.
Loads of posters on here have followed forum advice following a closed dispute for fake tracking and successfully appealed.
You didn't follow the process properly but went to your card instead, that is fine as that is another option to get your funds back BUT even some credit card issuers are turning down their clients if tracking shows delivery of item.
Doesn't matter which payment processor you use none of them 100% guarantee you a refund.
You could say you are in bed with the scammers as you bought from them didn't you? Paypal can't make all your decisions for you and can't bail you out every time, you follow the process and hope that they can help you get a refund from your chosen scam seller.
Advice is voluntary.
Kudos / Solution appreciated.
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