An unauthorized user logged in to my account and drained its assets. When I called PayPal to try to report it after finally getting a real person on the phone i got cut off. I tried filling a fraudulent report on their website but it won't let me even though it gives instructions on how to do it. The only thing it would let me do is send a text but they won't answer it. Why isn't their website more secure than this? How do I get help?