Fraud

Karima7
Contributor
Contributor
Hi I paid 147.81 USD to cilidress.com via PayPal (paypal-heels.com).on 13 Nov. After I enquired about the status of my order they blocked me on messenger. They TRICKED me into closing the case with PayPal. PayPal cannot re-open the case nor help me get my order or refund. Who do I report to now. I feel PayPal are not doing enough to protect their customers. This seller is likely to steal from potential buyers
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Karima7 

 

Paypal do protect buyers as long as they leave a dispute/claim open long enough for them to resolve things for you.

If you funded your paypal payment via a card issuer then contact them and see if they will chargeback for you.

Then it may be an idea to stop buying from scam Chinese websites.

 

Chinese Web Sites or on Facebook easy to spot so buyer beware.

1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.



 


Advice is voluntary.
Kudos / Solution appreciated.
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